Personal Mini Storage

Been dealing with Alex and Sandra for months now and they are a pleasure to deal with. Always friendly and help any way they can. Highly recommend this location... Read More

Been dealing with Alex and Sandra for months now and they are a pleasure to deal with. Always friendly and help any way they can. Highly recommend this location!

Alex and Sandra were a complete pleasure to work with! Answered all my questions and helped me get the right equipment. They even called ahead of my appt to mak... Read More

Alex and Sandra were a complete pleasure to work with! Answered all my questions and helped me get the right equipment. They even called ahead of my appt to make sure everything was set.

Alex and Sandra are amazing at the their job. I had never rented a storage unit before and they walked me through the process with knowledge and kindness. Rent ... Read More

Alex and Sandra are amazing at the their job. I had never rented a storage unit before and they walked me through the process with knowledge and kindness. Rent a unit or 4 here:) They spray the units and they are super clean. Their professionalism is unrivaled. Amazing experience. Made me feel like family.

Alex & Sandra were extremely helpful! On a busy Saturday with virtually no van left to rent, they were able to set us up with a van for the day at a competitive... Read More

Alex & Sandra were extremely helpful! On a busy Saturday with virtually no van left to rent, they were able to set us up with a van for the day at a competitive price. Great location.

Alex & Sandra were so professional and empathic towards my situation and assisted me without any problem. They made my day better.

Alex & Sandra was phenomenal. Really enjoyed their customer service and professionalism. I was able to get my truck in a timely manner. No complaints. Highly re... Read More

Alex & Sandra was phenomenal. Really enjoyed their customer service and professionalism. I was able to get my truck in a timely manner. No complaints. Highly recommend this location. I will be coming here from now on.

I had the pleasure of interacting with Personal Mini Storage recently, and I must say, their customer service truly stood out. Alex and Sandra went above and be... Read More

I had the pleasure of interacting with Personal Mini Storage recently, and I must say, their customer service truly stood out. Alex and Sandra went above and beyond to assist me. Their professionalism and friendliness made a lasting impression. I highly recommend Personal Mini Storage to anyone in need of U-Haul or storage solutions in the Orlando area.

Sandra and Alex are absolutely amazing! I will definitely be referring them to my friends for storage and uhaul rentals. Best storage facility in Orlando. They ... Read More

Sandra and Alex are absolutely amazing! I will definitely be referring them to my friends for storage and uhaul rentals. Best storage facility in Orlando. They make you feel like family!!

Came in for boxes and left with boxes, tape and a U-Haul truck. Sandra was so nice to talk also. Alex made sure everything with the U-Haul truck was in order. ... Read More

Came in for boxes and left with boxes, tape and a U-Haul truck. Sandra was so nice to talk also. Alex made sure everything with the U-Haul truck was in order. Thank you guys so much! if you are moving and need any moving supplies, a truck/storage/boxes make sure you hit up this store. Their employees exceed their services.

Sandra and Alex were very professional and the service was excellent. I will continue to come and rent trucks at this facility and might even get a unit soon on... Read More

Sandra and Alex were very professional and the service was excellent. I will continue to come and rent trucks at this facility and might even get a unit soon once I do some spring cleaning. If you need a storage in this area they should be your first choice!

Came to rent a U-Haul truck, let me start by saying that Alex and Sandra are very profesional and friendly. Thank you for the customer service you provided to m... Read More

Came to rent a U-Haul truck, let me start by saying that Alex and Sandra are very profesional and friendly. Thank you for the customer service you provided to me I will recommend to my friends and family

I recently rented a U-Haul truck with Alex and Sandra, I’ve been in the commercial site for at least 10 years and the customer service Alex and Sandra gave us... Read More

I recently rented a U-Haul truck with Alex and Sandra, I’ve been in the commercial site for at least 10 years and the customer service Alex and Sandra gave us both with the U-Haul rental and some inquires with had in regards of the commercial site were exceptional !! Thank you both

I recently rented a U-Haul truck with Alex and Sandra, I’ve been in the commercial site for at least 10 years and the customer service Alex and Sandra gave us... Read More

I recently rented a U-Haul truck with Alex and Sandra, I’ve been in the commercial site for at least 10 years and the customer service Alex and Sandra gave us both with the U-Haul rental and some inquires with had in regards of the commercial site were exceptional !! Thank you both

Thus is by far the best storage facility in Central Florida! The managers Alex and Sandra are great! They make sure that the facility is spotless and the run a ... Read More

Thus is by far the best storage facility in Central Florida! The managers Alex and Sandra are great! They make sure that the facility is spotless and the run a tight ship! It's nice being able to sleep at night not having to worry about something bad happing to you stuff.

The service that Alex and Sandra gave to our family was beyond exceptional. They went above and beyond to assist us and not only renting a truck, but renting th... Read More

The service that Alex and Sandra gave to our family was beyond exceptional. They went above and beyond to assist us and not only renting a truck, but renting the storage unit. I would highly recommend this location and these hard working people for any needs that you might have pertaining to storage units or trucks. We will be using them again in the future. Thank you both.

Alex & Sandra are the best!! I had a unit for a while and so far they have given me the best service ever. Now I am getting ready to get another unit in the com... Read More

Alex & Sandra are the best!! I had a unit for a while and so far they have given me the best service ever. Now I am getting ready to get another unit in the commercial site, thanks for working with me!

Alex and Sandra were amazing. They got me in a truck quick and easy. The service was 10/10. Will definitely recommend to my friends and family.

Alex and Sandra were the most helpful people I ever met. The way they accommodated my every need was refreshing and awesome. Just wanted to share my experience ... Read More

Alex and Sandra were the most helpful people I ever met. The way they accommodated my every need was refreshing and awesome. Just wanted to share my experience with these two!

Alex and Sandra are fantastic! Came here for a uhaul rental, Alex and Sandra were very professional and attentive. I had a discrepancy with the miles of the tru... Read More

Alex and Sandra are fantastic! Came here for a uhaul rental, Alex and Sandra were very professional and attentive. I had a discrepancy with the miles of the truck and when I contacted uhaul they weren’t able to help me.. I contacted Alex and he was able to take care of it for me. I will recommend them for sure!! Thank you both!!

Wow amazing customer service Alex was so much help and made our experience renting a truck stress free. Sandra had a great connection with us as we walked in. S... Read More

Wow amazing customer service Alex was so much help and made our experience renting a truck stress free. Sandra had a great connection with us as we walked in. She made us feel welcomed. If you need storage or a truck Talk to Alex and Sandra they are amazing.

Alex and Sandra were fantastic! Seamless storage and U-Haul experience. Their expertise and customer service were top-notch. U-Haul truck was clean and in good... Read More

Alex and Sandra were fantastic! Seamless storage and U-Haul experience. Their expertise and customer service were top-notch. U-Haul truck was clean and in good condition. Highly recommended! Good luck to you both!

We had a great experience renting a uhaul from Personal Mini Storage. Sandra and Alex were friendly and professional. The process was easy and efficient. We w... Read More

We had a great experience renting a uhaul from Personal Mini Storage. Sandra and Alex were friendly and professional. The process was easy and efficient. We will definitely use them again in the future.

Makhalia was incredibly helpful in helping me get a larger unit, her service was top notch. Professional, and very welcoming. If you need a great storage locati... Read More

Makhalia was incredibly helpful in helping me get a larger unit, her service was top notch. Professional, and very welcoming. If you need a great storage location. Look no further.

I recently had the pleasure of working with Sandra and Alex for a U-Haul rental and storage arrangement, and I cannot recommend them highly enough. The U-Haul ... Read More

I recently had the pleasure of working with Sandra and Alex for a U-Haul rental and storage arrangement, and I cannot recommend them highly enough. The U-Haul itself was clean, well-maintained, and equipped with everything I needed for a smooth move. It was clear that Sandra and Alex take pride in ensuring their equipment is in top-notch condition. Alex's dedication to helping with all my U-Haul needs was remarkable. He went above and beyond to ensure everything was in order, making the process seamless and efficient. Thank you Alex and Sandra!

I recently had the pleasure of working with Sandra and Alex for a U-Haul rental and storage arrangement, and I cannot recommend them highly enough. The U-Haul ... Read More

I recently had the pleasure of working with Sandra and Alex for a U-Haul rental and storage arrangement, and I cannot recommend them highly enough. The U-Haul itself was clean, well-maintained, and equipped with everything I needed for a smooth move. It was clear that Sandra and Alex take pride in ensuring their equipment is in top-notch condition. Alex's dedication to helping with all my U-Haul needs was remarkable. He went above and beyond to ensure everything was in order, making the process seamless and efficient. Thank you Alex and Sandra!

I recently rented a storage unit from Sandra and Alex and I was very pleased with the service I received. They were super friendly and helpful, answering my que... Read More

I recently rented a storage unit from Sandra and Alex and I was very pleased with the service I received. They were super friendly and helpful, answering my questions and providing me with guidance on what size unit to rent. The facility was clean and secure, with security cameras and a gated entrance. I also appreciated them taking the time to make sure I left with exactly what i needed. All in all, I had a great experience with this storage facility and would recommend it to anyone looking for a reliable and secure location.

Reassigned here for a uhaul and at first seemed like an inconvenience, but turned out a good option. Uhaul’s reservation system was as bad as it could get, w... Read More

Reassigned here for a uhaul and at first seemed like an inconvenience, but turned out a good option. Uhaul’s reservation system was as bad as it could get, with constant checkins both online and at the physical location, but the lead onsite, Ethan, was terrific. Good troubleshooting, resilient, excellent customer service and professional, got me set up and on my way. Location is fortunate to have an associate like ethan. Kid has potential. Thanks!

I want to thank Alexandra and her husband for doing such an amazing job in accommodating my questions and answering them. Very professional, friendly and helpfu... Read More

I want to thank Alexandra and her husband for doing such an amazing job in accommodating my questions and answering them. Very professional, friendly and helpful. I met them a week prior to rent a truck but felt so good being there, a week later I returned and rented my first storage unit. the experience was exceptionally easy and I will definitely be adding more services in the future. I would highly recommend this location if you have any issues or concerned call and ask for Alexandra they will assist you right away. Conveniently located right across the bus stop very active area so no matter what time of the night or day you go, you will feel safe

Sandra and Alex were very informative and helpful in terms of my storage needs and also placed me in an unit that was suitable in size for my items. .... grea... Read More

Sandra and Alex were very informative and helpful in terms of my storage needs and also placed me in an unit that was suitable in size for my items. .... great place for storage

Wanted to express our positive experience with personal mini storage. They were able to help us out last min getting a unit online. At the store location, Travi... Read More

Wanted to express our positive experience with personal mini storage. They were able to help us out last min getting a unit online. At the store location, Travis and Rachel did an excellent job explaining the details of the process with renting a unit. I would definitely recommend this store location!!!

Travis went above and beyond to make sure I was able to pick up my uhaul on time, despite many challenges. He was so helpful and friendly that renting a uhaul w... Read More

Travis went above and beyond to make sure I was able to pick up my uhaul on time, despite many challenges. He was so helpful and friendly that renting a uhaul was an enjoyable experience. I highly recommend this location.

I find Travis and Rachel very respectful and helpful! They made my move in and move out smooth. I wish everyone could have the experience that I have had with t... Read More

I find Travis and Rachel very respectful and helpful! They made my move in and move out smooth. I wish everyone could have the experience that I have had with them. They work wonderfully together. I hope to drop by just to say hi to these beautiful people. If anyone needs a storage space go see travis and Rachel! You won't find anyone as accommodating as them!

I've been storage my excess possessions here for a couple months now, so I've gained enough of the experience with the facility to write a fair review. First of... Read More

I've been storage my excess possessions here for a couple months now, so I've gained enough of the experience with the facility to write a fair review. First off, so glad I made the choice to move out of Public...the difference in rent still blows me away. I was paying close to $150 for a 5x10 which was a bit more space than I needed to begin with, but then received an email that they were increasing the price for no obvious reason. Personal provides the same services as public for a FRACTION of the price. Travis and Rachel were very helpful from day one. They set me up with a suitable unit based on my needs. Provided me all the codes to access my unit. Travis was even available after hours for a quick call from customer service when I showed up to my unit and forgot the door code. The app is very responsive to allow gate access. The lock and key were provided and I feel very safe when accessing my things after the office is closed. No complaints here and my wallet is no longer bleeding.

Everything about the customer service I received, if not my entire experience at this Personal Mini Storage, leads me to believe that Rachel and Travis used to ... Read More

Everything about the customer service I received, if not my entire experience at this Personal Mini Storage, leads me to believe that Rachel and Travis used to work at the Plaza in New York. I simply can't come up with any other explanation for how well I was treated. Just as importantly, they definitely know what they are talking about. Plenty of helpful storage and moving tips and insights. Definitely the place you want to store what you care about. Oh, almost forgot, affordable, too!

Everything about the customer service I received, if not my entire experience at this Personal Mini Storage, leads me to believe that Rachel and Travis used to ... Read More

Everything about the customer service I received, if not my entire experience at this Personal Mini Storage, leads me to believe that Rachel and Travis used to work at the Plaza in New York. I simply can't come up with any other explanation for how well I was treated. Just as importantly, they definitely know what they are talking about. Plenty of helpful storage and moving tips and insights. Definitely the place you want to store what you care about. Oh, almost forgot, affordable, too!

Your employees are very respectful and helpful. I very much appreciate how professional they are. The day I purchased a unit the two there were excellent and ve... Read More

Your employees are very respectful and helpful. I very much appreciate how professional they are. The day I purchased a unit the two there were excellent and very polite. Thank you to you all. Respectfully, Randall Lamp.

Travis& Rachel is the best !!!! They actually make sure that if I or any one have issues they handle it and very honest. I’m very thankful for them as well.??... Read More

Travis& Rachel is the best !!!! They actually make sure that if I or any one have issues they handle it and very honest. I’m very thankful for them as well.??????

Great managers, they are very knowledgeable and helpful throughout the rental process. They had good pricing on boxes. Definitely will recommend my friends and ... Read More

Great managers, they are very knowledgeable and helpful throughout the rental process. They had good pricing on boxes. Definitely will recommend my friends and family here.

Rachel and Travis are very fair and honest, they follow the rules to a T and ensure your experience with them storing here can't be beat. I highly recommend sto... Read More

Rachel and Travis are very fair and honest, they follow the rules to a T and ensure your experience with them storing here can't be beat. I highly recommend storing your items and renting uhauls from here.

Great location. Just signed my rental agreement to move in to a 10’ x 20’ storage unit. The front desk employees were great. Very personable and super nice.... Read More

Great location. Just signed my rental agreement to move in to a 10’ x 20’ storage unit. The front desk employees were great. Very personable and super nice. They were very thorough and explained everything. Walked me over to show me the unit. The storage unit and grounds are very clean and well maintained. I think I made a good choice and this facility will meet my needs.

Good management. Friendly Atmosphere. Clean Trucks and Units. Beautiful Location right across from the water. Reasonable pricing. Strict but fair. Spent almost... Read More

Good management. Friendly Atmosphere. Clean Trucks and Units. Beautiful Location right across from the water. Reasonable pricing. Strict but fair. Spent almost the last 2 years here and I would recommend to friends and family.

Great service, always clean, safe location, great access hours. You can also rent moving trucks here. If I need storage in the future I will definitely will be... Read More

Great service, always clean, safe location, great access hours. You can also rent moving trucks here. If I need storage in the future I will definitely will be back here. Thank you to the team.

Well lit, safe, 24 hour cameras everywhere. The staff is friendly and professional, with speedy service and fair rates. No games or constant rate hikes like oth... Read More

Well lit, safe, 24 hour cameras everywhere. The staff is friendly and professional, with speedy service and fair rates. No games or constant rate hikes like others in the area. Best in the county!

I went with Personal Mini Storage because of Nina's above and beyond customer service - from the initial call in which she helped me choose the right storage un... Read More

I went with Personal Mini Storage because of Nina's above and beyond customer service - from the initial call in which she helped me choose the right storage unit size for my needs, to the interactions with the friendly staff whenever I pop into the office. I am happy to recommend this location to those near and dear to me - and already have! Bottom line, it's an efficient business operation with affordable pricing and good people who truly care about their customers.

I received a truck that had a broken door so the only way to get in was to leave the window down and unlock it. This was ridiculous and there were no other truc... Read More

I received a truck that had a broken door so the only way to get in was to leave the window down and unlock it. This was ridiculous and there were no other trucks to get last minute for my move but as you could imagine, that is a safety risk as I cannot fully secure the vehicle and anyone could just enter the vehicle. After returning the truck, I received a call from the “store manager” who had the audacity to ask me if I thought it was a good idea to park the truck across their parking spaces. Mind you, there was no where else to park the truck. The employees specifically told us to park it this way on the day of pick up saying that they would be closed and don’t have anyone coming on Sunday the date of my drop off.

I went to empty my storage unit and it was full of roaches. From big to small all over my clothes. I know for a fact I did not bring them in. There were at leas... Read More

I went to empty my storage unit and it was full of roaches. From big to small all over my clothes. I know for a fact I did not bring them in. There were at least 10 big roaches in my unit and over 30 small ones. Just discarded all my clothes and took it as a loss. Smh do not store your belonging at this location. Management is nice but they need to up their pest control. I know this is Florida but I’ve had storage units outside before and they were never this bad. Just ridiculous.smh.

A lot of my item were damaged. Clothes, furniture and mattress. I had to throw a lot of time away. Now I have to buy new mattress. They had mold and mildew. Ra... Read More

A lot of my item were damaged. Clothes, furniture and mattress. I had to throw a lot of time away. Now I have to buy new mattress. They had mold and mildew. Rats and Roaches. So now I'm have to start all over buying my house item and clothes.

We are all on hard times, but this is not the location for you. Find another storage! I usually don’t have time to write reviews but this has to be written! ... Read More

We are all on hard times, but this is not the location for you. Find another storage! I usually don’t have time to write reviews but this has to be written! Rachel is a rude store manager. My first month there I had ants in my unit not just one, tons of ants! Also, it’s a roach issue as well. Everything in the unit was brand new I was saving for my new apartment and roaches everywhere. Stay away pay the extra money at another unit and get climate control! I wish I had pictures, but I’m so scared of insects. I would just scream and run.