Personal Mini Storage

What can I say? Miss Suzie went above and beyond to help me in a crisis management scenario. If I could give 20 stars I would. You’ll not find better service ... Read More

What can I say? Miss Suzie went above and beyond to help me in a crisis management scenario. If I could give 20 stars I would. You’ll not find better service and delivered with authenticity. Just call already, you’ll be fine

I rented a space Jamie was very helpful and made the process very simple and easy I would highly recommend the service and her expertise to others

Great place great prices Dinah was super helpful and excellent service... Only thing it was a little hot in the office but still deserves 5 star's, definitely ... Read More

Great place great prices Dinah was super helpful and excellent service... Only thing it was a little hot in the office but still deserves 5 star's, definitely not Dinahs fault? Thank-you so much Dinah

The woman - Dinah, that was working the front desk was very polite and helpful with my possible uhaul rental. Very knowledgeable. Will be doing bussiness with h... Read More

The woman - Dinah, that was working the front desk was very polite and helpful with my possible uhaul rental. Very knowledgeable. Will be doing bussiness with her in the future. I was also surprised on how clean the store was based on its location. You can tell that she takes pride in her job. Very professional. Will recommend this business to others in the area.

It was a Awesome experince. Dinah Fassl was very helpful and very kind, Highly Recommend

Lots of different sizes you can rent here. Pretty clean and easy to get in and out of. Would recommend, if you need a space to rent.

Dinah was great to work with. She made me want to be there. I was hesitant after dealing with the Internet 3rd person. Dinah as great inner personal skills and ... Read More

Dinah was great to work with. She made me want to be there. I was hesitant after dealing with the Internet 3rd person. Dinah as great inner personal skills and customer service.

I came here to get a spot for my RV & Kristina & Rebecca are absolutely two of the best young ladies ever,completely professional & engaging & so knowledgeable ... Read More

I came here to get a spot for my RV & Kristina & Rebecca are absolutely two of the best young ladies ever,completely professional & engaging & so knowledgeable & an absolute pleasure to deal with.I work for the county as a park ranger & will be recommending this facility just because of how unbelievable Kristina & Rebecca are towards their customers.They both go over & above their job description because of the love & dedication they have for making willow lakes the best storage facility anywhere & in my opinion they have succeeded

Great staff , very friendly and informative.. Would recommend this place to anyone..

Reasonable price, clean, wide lanes for vehicle traffic, great security. Good roof, good drainage, our stuff stayed nice and dry. Could not ask for more in a ... Read More

Reasonable price, clean, wide lanes for vehicle traffic, great security. Good roof, good drainage, our stuff stayed nice and dry. Could not ask for more in a self storage facility.

Would NOT recommend this place!! They say things would be done but never are. Night lights don't work and back gate is chained so you can't get in or out. Price... Read More

Would NOT recommend this place!! They say things would be done but never are. Night lights don't work and back gate is chained so you can't get in or out. Price increase was not warranted with things not being done. Been a costumer sense day one but things sure got worst.

You want a review? You got a pair! You came in and bought the business from a local business man and jacked my rent 56% within the first two months. There’s y... Read More

You want a review? You got a pair! You came in and bought the business from a local business man and jacked my rent 56% within the first two months. There’s your review. .

Don't be fooled. They are secure and have decent hours but prices have gone up steadily over the last couple years. I have one of the bigger units and the price... Read More

Don't be fooled. They are secure and have decent hours but prices have gone up steadily over the last couple years. I have one of the bigger units and the price went from $85/mo to $95+/mo, when other local self-storage places can be found at a more competitive price. If you call, their answering machine does not let you leave a proper voicemail. There is no website or any way to pay besides calling them up and giving them your card information over the phone or going down to the office (and if there is they sure don't advertise). Their gate is often broken or does not shut all the way. If you need help trying to get into the unit when the lock is damaged or broken, the handyman is hardly ever available: And remember this: although you are the paying customer, you are on THEIR schedule, not yours. The unit used to be in my dad's name until after he passed away, and they would routinely ask for my father every time they called no matter how many times I reminded them that he has passed away. They will make note of when you promise to pay (and call 3-4 times in the same day) but not when the next-of-kin tells them their client passed away. When I had transferred to my name, I have tried to tell the people at the office multiple times that I usually can't answer my phone as I often work 7 days, didn't help. I have provided them with my contact information but still they only call me. They emailed my father copies of receipts on multiple occasions in the past, but have not once tried any form of contact with me besides calling me during the times which I have told them multiple times I am not available. When you are late and get behind payments, they will suspend your gate code after 7 days which I will say is fairly reasonable. However, once you get back up to date on payments it usually takes a day or two before the gate code works again although they say it should work immediately. Either that or they just don't get in a hurry to activate it again. There's no dumpster on the premises. Admittedly, I often forget to make my payments but I have always gotten myself back up to date (or else I still wouldn't be there after 2 years). That will be changing soon. The service has been far from satisfactory. They are not up to date on the times whatsoever as far as accessibility. The area is sort of secure. They mostly just care about getting their payments, not building a rapport with customers for the long run.